HAPPY CUSTOMER GUARANTEE
Your satisfaction is our goal; every item we sell is backed by our 100% customer satisfaction guarantee. If a product you purchase fails to meet your expectations, you may return it or exchange it within 10 days of your purchase for a prompt purchase price refund as soon as we receive the product in good condition.
We do not require a return authorization number but you must follow these guidelines:
- Call us at our toll-free 1-800-327-7330 phone number to let us know the reason for the return.
- Returned items must be in new, unused, and unworn condition with all original packaging materials.
- Your return package should include a note with your full name, address, phone number or email address,
and a brief description of the reason for your return.
- Wrap the package securely and mail it to the address listed below (also on your shipping label).
- For your protection, expensive items should be returned via an insured, trackable carrier.
- Framed and matted prints or posters are not returnable.
Please note: Returns, exchanges, and refunds will be processed within 5 business days from the time your
package arrives at our location.
We do not charge any stocking fees for returned items.
Refunds for orders purchased with a major credit card (MasterCard, Visa, Discover, American Express) or with PayPal, will be issued to the original payment method. Payments by echeck or money order will be issued by check. Please remember that PayPal does charge a processing fee for refunds.
For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. Revelation Productions shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our location will be paid by the customer, and are non-refundable, unless there was a mistake on our part and we sent the wrong item(s).
If you have any questions or concerns about this Return Policy, please call on our toll-free 1-800-327-7330 number, e-mail us at firstname.lastname@example.org or send a letter to: Revelation Productions, 1740 Ridgeview Dr., North Huntingdon, PA 15642.